For Parents

How can I enquire about tutoring?

We can simply call us on 1300 830 991 or fill out the inquiry form here and one of our team members will get in touch with you.

What are the qualifications does of your teachers have?

We have qualified teachers, qualified professionals and trained high achieved    undergraduates.

How will you respond if my child struggles in class?

We analyse the areas that your child is struggling with by asking few questions. Also, we do run free assessments according to the year level. Then we tailor the content for your child.

Does my child get homework every week?

We do provide homework every week and tutors are checking the homework and they will go through any difficult sections in the following week. You can always request the amount of homework required and all our tutors are happy to assist you.

How can we cancel the session?

The student may cancel tutoring by giving at least 24 hours prior notice to TuitionZone in which case no tuition fees will be incurred.

Missed sessions without at least 24 hours’ notice will be charged in full. Our tutors must still be paid for their time.

For class cancellations or reschedules please call 1300 830 991  or send a text message to 0490 791 675 including full name of the student, subject, and session time. Then the Tuition Zone can perform necessary arrangements.

Where do you provide face to face lesson?

We do have centres in Cranbourne and Keysborough 
We do provide one on one and group tuition 

Cranbourne centre will cater surrounding suburbs such as Cranbourne, 

Cranbourne West, Cranbourne South, Cranbourne East, Cranbourne North, Clyde North,Clyde,Botanic Ridge,Sandhurst,Lyndhurst, Narre Warren, Narre Warren South, Lynbrook,Hampton Park, Berwick, Keysborough centre will cover Dandenong, Dandenong South, Dandenong North, Noble Park, Noble Park North, Dingley Village, Springvale South, Bayside, Waterways.

Do you provide home tutoring?

We do provide home tutoring in most suburbs in Victoria. Please call us on 1300 830 991 or fill the forms here to check the availability of the tutors

Do you have online tutoring?

We do provide online tutoring for all year levels in Australia

How can we pay fees for the session?

You can pay either by bank transfer or card payments.
All prices are inclusive of GST.

How do you measure academic progress?

We do provide progress report at the end of each term by monitoring child’s progress weekly.

Do you give support on school homework?

We do provide full support on school Homework for all one on one lessons. We partially support for homeworks in small group sessions.

How Can we organize extra session if we need?

You can easily book extra session by letting one of our academic staff know by Call us on 1300 830 991 or email us on [email protected]

Can we get free Assessments?

We provide free assessments from prep to year 10 students. We do not run free Assessments for VCE subjects.

How will I know my child is improving?

We usually perform various assessments during the term, and we will provide a term report based on the findings.

Do you have referral programme for parents?

Yes, we do have a referral program for our existing customers. You can receive $ 50 worth of Coles & Myer gift card for each and every referral.

If I would like to withdraw my child from tutoring, what should I do?

You can withdraw your child by letting one of our academic staff know by Call us on 1300 830 991 or e mail us on [email protected]

If am not happy about tutor or service, who should I contact?

If you are not happy about our services, you can let one of our academic staff know by call us on 1300 830 991 or email us on [email protected]

Do you run lessons during the school holidays?

We allow only one week of holiday during the two weeks break and four weeks holiday during the summer break.
Please see ‘Term Planner – Tuition Zone’ for more information.

 

For Students

How Tuition Zone going to be different from other private tuition?

Our mission to provide high quality, customized tutoring services through the utilization of diligent tutors. To provide a positive experience and opportunity to every student to enhance their skills and build self-esteem. Deliver knowledge to the students with up to date content to achieve their personal educational goals.

How can I enquire about tutoring?

We can simply call us on 1300 830 991 or fill out the inquiry form here and one of our team members will get in touch with you.

Where do you provide face to face lesson?

We do have centres in Cranbourne and Keysborough 
We do provide one on one and group tuition

Cranbourne centre will cater surrounding suburbs such as Cranbourne, 

Cranbourne West, Cranbourne South, Cranbourne East, Cranbourne North, Clyde North,Clyde,Botanic Ridge,Sandhurst,Lyndhurst, Narre Warren, Narre Warren South, Lynbrook,Hampton Park, Berwick 

Keysborough centre will cover Dandenong, Dandenong South, Dandenong North, Noble Park, Noble Park North, Dingley Village, Springvale South, Bayside, Waterways.

Do you provide home tutoring?

We do provide home tutoring in most suburbs in Victoria. Please call us on 1300 830 991 or fill the forms here to check the availability of the tutors

Do you have online tutoring?

We do provide online tutoring for all year levels in Australia.

Are all your tutors qualified?

We do have tutors in 3 categories 

  • Qualified schoolteachers 
  • Qualified other professional who is specialists in specific subjects 
  • Well trained highly achieved university students 

Which subjects Tuition Zone offers?

We do offer English & Maths primary levels

From year 7 to 10 and we do offer science as well 

For year 11 & 12 we do offer all the major subjects such as Maths Methods, Specialist Maths, Further Maths,Chemistry,Biology,Physics,Accounting,Legal studies, Psychology And more

What is your cancellation policy?

The student may cancel tutoring by giving at least 24 hours prior notice to TuitionZone in which case no tuition fees will be incurred.

Missed sessions without at least 24 hours’ notice will be charged in full. Our tutors must still be paid for their time.

For class cancellations or reschedules please call 1300 830 991  or send a text message to 0490 791 675 including full name of the student, subject and session time. Then the Tuition Zone can perform necessary arrangements.

Am I getting homework?

You are getting homework weekly basis & you must complete your homework prior to the next lesson. 
If there are any difficult questions you can always discuss them with your teacher during the next session.

Do you provide feedbacks?

We do provide progress report at the end of each term by monitoring your progress weekly.

Do I have Tuition Zone online account?

You will get access to our online resource portal & you can find variety of resources such as notes, practice tests,assessments,exam, and practice SACs

Do I get support for my school homework?

We do provide full support on school Homework for all one on one lessons. We partially support for homeworks in small group sessions.

Do you run lessons during the school holidays?

We allow only one week of holiday during the two weeks break and four weeks holiday during the summer break.
Please see ‘Term Planner – Tuition Zone’ for more information.

 

For Tutors

How to join Tuition Zone as a tutor?

Process to become a Tuition Zone tutor is simple! All you need to do is fill out the online application form here and we will respond to your application as soon as possible.

What type of tutoring can I do?

You can do one on one tutoring, group tutoring, online tutoring and home tutoring depends on your availability and preference.

Where do you provide face to face lesson?

We do have centres in Cranbourne and Keysborough 
We do provide one on one and group tuition 

Cranbourne centre will cater surrounding suburbs such as Cranbourne, 

Cranbourne West, Cranbourne South, Cranbourne East, Cranbourne North, Clyde North,Clyde,Botanic Ridge,Sandhurst,Lyndhurst, Narre Warren, Narre Warren South, Lynbrook,Hampton Park, Berwick 

Keysborough centre will cover Dandenong, Dandenong South, Dandenong North, Noble Park, Noble Park North, Dingley Village, Springvale South, Bayside, Waterways.

Do you provide home tutoring?

We do provide home tutoring in most suburbs in Victoria.

Do you have online tutoring?

We do provide online tutoring for all year levels in Australia.

What are requirement to become Tuition Zone tutor?

To provide high quality tutors to our students, we do place certain requirements on new applicants. Please visit the registration page to view all requirements needed to be approved for an application.

How do I get paid?

All the employees and contractors are getting paid monthly towards your nominated bank account.

ABN contractors need to submit their monthly invoices in order to get paid by Tuition Zone at the end of the month.

Can I accept cash payments from students?

Tutors must not collect cash or bank transfer, or any other payment method, from their clients as this is against our terms and conditions and will result in termination.

What is my pay rate?

Your pay rate is vary depends on the experience and qualification.

How should I let you know my bank details?

By filling our bank details form provide by Tuition Zone.

Do I need to sign contract with TuitionZone?

Yes, all our employees need to sign an employment contract with Tuition Zone

How can I find out the first lesson goes well with my students?

We always get feedback from the parent and the student and one of our admin staff will advise you the feedback.

Do you have teacher training program?

Yes, we do have teacher training programme in order to provide the best service to our clients.

Am I able to get feedback from students?

You are more than welcome to get feedback during the lesson. Also, we do run feedback forms to check the quality of the completed lesson.

Do I need to provide my tutor profile?

Yes, we do provide a template and guideline to complete the tutor profile.

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